L2 Monitoring Engineer cum Implemen...

L2 Monitoring Engineer cum Implementation Engineer

Location: Ahmedabad | Type: Full-Time (Rotational Shifts)

Company Overview

We are seeking a technically strong professional to independently handle L2 monitoring, troubleshoot network-related issues, and execute telecom/IT implementation activities while ensuring service reliability.

Role Summary

The ideal candidate will manage telecom and IT network monitoring, resolve escalated incidents, configure systems, and support end-to-end project implementations in a 24×7 operational environment.

Key Responsibilities

• Monitor networks using tools like Zabbix, Nagios, Grafana, and SolarWinds.
• Troubleshoot network outages, connectivity issues, and alarms on routers, switches, firewalls, OLTs, and ONTs.
• Execute installation, configuration, deployment, and validation of FTTH, GPON, and other telecom solutions.
• Cross-coordinate with L1/L3 teams for incident resolution and RCA.
• Maintain technical documentation and ensure SLA compliance.

Tech Stack & Skills

• Networking: TCP/IP, LAN/WAN, DNS, DHCP, VLANs.
• Telecom Tech: FTTH, GPON infrastructure experience preferred.
• OS/Scripting: Linux commands and Shell scripting knowledge required; Python is a plus.