L1 Support Engineer

Job Description: We are looking for an L1 Support Engineer with hands-on experience in EDR and cybersecurity support. Key Skills & Responsibilities: 3+ years of experience in EDR / Incident Response / Threat Hunting / Forensics. Hands-on experience in EDR monitoring, troubleshooting, configuration, and deployment. Good knowledge of Linux, Windows, databases, and networking. Experience in log analysis, incident investigation, threat analysis, RCA, and fault isolation. Exposure to security solution integration, patching, upgrades, and system health monitoring. Coordinate with SOC/OEM teams for incident management and technical support. Support security incidents and assist with remediation and resolution.