IT Support Executive

IT Support Executive (Networking & Hardware) - Ahmedabad

Mantras2success Consultants is seeking an IT Support Executive for their Ahmedabad location. This role is ideal for an IT professional with 0-3 years of experience looking to grow their career in a dynamic corporate IT environment.

Key Responsibilities:

• Provide comprehensive IT support for desktops, laptops, printers, and peripherals.
• Install, configure, and troubleshoot Windows Operating Systems, MS Office, and other essential applications.
• Manage and maintain LAN/WAN, routers, switches, and Wi-Fi networks to ensure seamless connectivity.
• Perform hardware installations, upgrades, and routine preventive maintenance to optimize system performance.
• Offer basic server support, including data backup and system monitoring.
• Manage user accounts, including email access, system access, and basic security settings.
• Liaise with vendors for procurement and maintenance of IT hardware and services.
• Maintain an accurate IT asset inventory and essential documentation.

Technical Skills Required:

• Solid understanding of networking fundamentals, including TCP/IP, DHCP, and DNS.
• Hands-on experience with routers, switches, and firewalls (basic configuration and troubleshooting).
• Knowledge of IT security best practices and implementation.
• Proficient in troubleshooting hardware, operating system, and network-related issues.

Preferred Qualifications:

• Diploma, BCA, B.Sc. IT, or BE (IT/Computer) degree.
• Previous experience in a corporate IT support role is advantageous.
• Excellent communication and problem-solving abilities.

This is an exciting opportunity to contribute to the IT infrastructure of a growing organization in Ahmedabad.