It Support Engineer

Tekishub Consulting Service Pvt. Ltd is seeking a dedicated and reliable IT Support Specialist to join their team in Hyderabad. This role is focused on providing essential technical assistance and troubleshooting to ensure the smooth operation of the organization's IT infrastructure. The ideal candidate will be responsible for resolving various IT issues, managing hardware and software, and supporting the network.

Key Responsibilities:

• Provide comprehensive technical support for hardware, software, and network connectivity issues.
• Diagnose and efficiently resolve IT-related problems for end-users.
• Manage the setup and configuration of new IT assets, including hardware, software, and mobile devices.
• Monitor and maintain IT systems, including servers, workstations, and network equipment, ensuring optimal performance through regular checks and updates.
• Assist with the installation, configuration, and upgrading of software applications according to business needs.
• Offer support for the network infrastructure, ensuring the proper functioning of network devices like routers and switches.
• Manage help desk tickets, providing courteous and professional assistance to users.
• Maintain accurate records of support requests, resolutions, and equipment inventory.
• Stay current with emerging technologies, tools, and security best practices to keep the company's IT infrastructure up-to-date.

This role is located at the KFC Building, Raj Bhavan Rd, Somajiguda, Hyderabad, Telangana 500082.