
Latinem•2h ago
Naukri
IT Support Engineer
Hyderabad
Mid Level
N/A
N/A
N/A
Full Job Description
Roles and Responsibilities
- Provide technical support to customers via phone, email, or chat for software application issues.
- Troubleshoot and resolve customer complaints efficiently and promptly.
- Collaborate with internal teams to identify issue root causes and implement solutions.
- Document all customer interactions using ServiceNow or JIRA.
Job Requirements
- 1-7 years of experience in application support or a comparable role.
- Strong understanding of IT services and consulting industry trends.
- Proficiency in multitasking while maintaining a high level of detail.
Company
Latinem
Hyderabad
Posted on Naukri