CodeChavo
CodeChavo3h ago
Foundit

IT Support

Bengaluru / Bangalore, India
Permanent job
Mid Level

Auto Apply to 50+ AI Matched IT Support Jobs

Use Auto Apply Agents to Bulk Apply jobs with ATS Optimised Resumes, find verified Insider Connections for jobs at CodeChavo

Responsibilities

Qualifications & Requirements

Experience Level: Mid Level

Full Job Description

About the Role

CodeChavo is seeking a skilled IT Support professional to join our team in Bengaluru/Bangalore, India. This is a permanent position offering an exciting opportunity to contribute to a dynamic IT environment.

Key Responsibilities:

  • Provide first-level technical support to end-users via phone, email, or in-person.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Install, configure, and maintain operating systems, software applications, and hardware components.
  • Escalate complex issues to L2/L3 support teams as needed.
  • Document support activities and solutions in the ticketing system.
  • Assist in user account management, including password resets and access control.
  • Perform routine maintenance and updates on IT systems and equipment.
  • Provide support for remote users and mobile devices.
  • Contribute to IT projects and initiatives as required.
  • Manage IT asset inventory.

Requirements:

  • 2 to 3 years of experience in IT support or a related field.
  • Proficiency in Windows and Mac operating systems.
  • Experience with Microsoft Office Suite and Client VPN Tools.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi).
  • Familiarity with SDP IT ticketing systems and remote support tools.
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Hands-on experience with managing Video conferencing solutions like Polycom, Cisco, etc.

Preferred Qualifications:

  • Certifications such as CompTIA A+, N+, Microsoft Certified Professional (MCP), or similar.
  • Experience with Azure Active Directory, Jamf Pro, Office 365, and Google Workspace.

Company

CodeChavo

CodeChavo

CodeChavo is a leading IT staffing and services company, providing top talent and innovative IT solutions to major businesses in India and the US. Renowned for their dedication to excellence, CodeChav...

Bengaluru / Bangalore, India
Posted on Foundit
IT Support at CodeChavo | Bengaluru / Bangalore, India | Apply Now | MindMyJob | MindMyJob - AI Job Search Platform