IT Project Manager

Role: IT Project Manager (Contract)

Company Overview: BayOne Solutions provides comprehensive computer programming services designed to streamline operations and enhance platform efficiency.

About the Role: We are seeking an experienced IT Project Manager for a contract-based onsite role in Palo Alto, CA. In this capacity, you will own the configuration, maintenance, and continuous improvement of business platforms. You will partner with cross-functional teams to design robust workflows, support critical system integrations, resolve technical issues promptly, and drive improvements in overall platform performance.

Key Responsibilities:

• Configure, build, and maintain complex enterprise systems.
• Collaborate with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into efficient system workflow designs.
• Manage service requests via ticketing systems (e.g., Jira), triage issues, and troubleshoot routing logic problems to ensure seamless operations.
• Maintain integrations between various systems and ERP platforms to guarantee accurate and timely data flow.
• Provide day-to-day production support for key departments including procurement, legal, travel & expense, finance, and sourcing, ensuring platform uptime and data integrity.
• Test, validate, and release workflow changes, conducting regression testing during platform updates.
• Monitor platform performance and user adoption, recommending improvements as purchasing processes evolve.
• Document workflows, business rules, and procedures to support knowledge sharing and audit readiness.