IT Infrastructure Engineer
Responsibilities
Qualifications & Requirements
Experience Level: Mid Level
Full Job Description
TM Solutech Private Limited is seeking a dedicated and detail-oriented Data Center Operations Engineer to join their IT Infrastructure / Data Center team in Ahmedabad, India. This permanent role involves working in 9:30-hour rotational shifts (day/night) and requires a minimum of 1-1.5 years of experience.
The Data Center Operations Engineer will be responsible for monitoring, managing, and maintaining the data center environment to ensure high availability, performance, and security of systems, networks, and servers. The ideal candidate will possess strong analytical skills, a keen attention to detail, and the ability to respond promptly to incidents and alerts.
Key Responsibilities:
Monitoring & Incident Management:
- Monitor infrastructure, network devices, and servers using NMS/SIEM/SOC platforms.
- Identify, log, and escalate incidents according to defined procedures.
- Perform root cause analysis and ensure timely issue resolution.
Network & Server Operations:
- Monitor switches, routers, firewalls, and load balancers.
- Ensure uptime and performance of Windows/Linux servers.
- Conduct routine health checks and basic troubleshooting.
Security Operations (SOC):
- Monitor security alerts and events.
- Report potential security threats or anomalies.
- Coordinate with security teams for incident response and mitigation.
Data Center Maintenance:
- Ensure proper functioning of hardware, racks, power, and cooling systems.
- Maintain an inventory of IT assets and document network/server configurations.
- Support preventive and corrective maintenance activities.
Shift Operations:
- Work in 9:30 hours rotational shifts (Day/Night).
- Ensure smooth handover between shifts with detailed reporting.
- Adhere to SLAs and operational processes.
Required Skills & Qualifications:
- Diploma / B.E. / B.Tech in Computer Science, IT, or a related field.
- 1-4 years of experience in Data Center Operations / NOC / SOC environments.
- Strong understanding of networking concepts (LAN/WAN, TCP/IP, VPN, DNS, etc.).
- Familiarity with server administration (Windows/Linux).
- Experience with monitoring tools such as Nagios, Zabbix, SolarWinds, or similar.
- Basic knowledge of security monitoring and incident management.
- Good communication skills and ability to work in shift-based environments.
Join our collaborative and innovative environment in Ahmedabad, India, where your ideas can make a difference. We look forward to receiving your application.
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