What is the salary for this IT Helpdesk Specialist 2 position?

Salary information for this IT Helpdesk Specialist 2 position is available upon application.

What experience is required for this IT Helpdesk Specialist 2 role?

This IT Helpdesk Specialist 2 position requires mid_level of experience.

Where is this IT Helpdesk Specialist 2 job located?

This IT Helpdesk Specialist 2 position is located in San Carlos, CA.

How do I apply for this IT Helpdesk Specialist 2 position at Natera?

You can apply for this IT Helpdesk Specialist 2 position by clicking the 'Apply Now' button on this page, which will direct you to the official application portal.

Natera•5h ago

Career Pages

IT Helpdesk Specialist 2

San Carlos, CA

Full Time

Mid Level

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Full Job Description

About the Role

Natera is seeking an experienced IT Helpdesk Specialist to join our team in San Carlos, CA. In this key position, you will provide enterprise-level end-user support within a high-standards biotechnology environment.

Key Responsibilities:

Troubleshoot and resolve complex user issues across Microsoft and Apple desktop technologies.
Manage all support requests via email, phone, and ticketing systems with a focus on customer satisfaction and quality reporting.
Participate in strategic projects to enhance IT infrastructure, including virtualization, asset management, software licensing, monitoring/alerting, identity/user management, and network/platform improvements.
Collaborate cross-functionally to design, deploy, and sustain robust IT solutions that serve business needs.

Company

Natera

Natera is a leading biotechnology company specializing in cell-free DNA testing and analysis for clinical applications.Industries: Biotech, HealthcareLed by Innovation

San Carlos, CA

Posted on Career Pages