IT Deployment Engineer

About the Role

GovCIO provides technology and IT services to government clients. The company is seeking a Deployment Engineer to support IT deployments, onsite technical operations, and end-user services for their client in Fort Smith, Arkansas. This position requires extensive travel throughout the United States.

Key Responsibilities

• Support IT deployments and provide onsite technical assistance at home sites.
• Set up imaging equipment and format laptops during customer deployments.
• Coordinate with local personnel to identify requirements and adjust plans accordingly.
• Schedule workstation installations and organize equipment distribution.
• Provide on-call technical support by investigating issues via ServiceNow.
• Maintain IT assets, install patches through SCCM Software Center, and manage mobile device communications (VPN/Citrix).
• Troubleshoot hardware/software, perform system maintenance, and handle asset inventories/disposal securely.