Insurance Operations Associate

Accenture is seeking an Insurance Operations Associate for its UK Pension - Client Administration team (Level: CL12) in Gurugram. This role involves efficiently overseeing and coordinating projects to meet client needs, including planning, organizing, and executing projects from initiation to completion, ensuring timely, in-scope, and client-aligned deliverables.

Key Requirements:

• A minimum of 3 years of mandatory experience in the UK Pension domain – Client Administration.
• Proficiency in SIPP (Self-Invested Personal Pension) Support, Client Management, Sales Support, Private Funds, Adviser Servicing, and Client Relations.
• Solid knowledge of MS Office Tools.
• Graduate in any stream.
• Open to flexible shifts based on business requirements.
• Strong verbal and written communication skills.
• Excellent typing skills and attention to detail.
• Effective time management skills and the ability to work independently.

Responsibilities include:

• Processing UK Pension Client Administration tasks.
• Managing SIPP support, client project management, sales support, private funds, adviser servicing, and client relations.
• Handling adviser charges, calls, company updates, and changes on client records.
• Managing investor updates, information requests, beneficiary records, portal queries, plan illustrations, settlements, and advisor changes.
• Overseeing client updates, mailings, legal notices, GDPR tasks, and document management.
• Driving operational reporting, regulatory submissions, data analysis, process governance, and Consumer Duty communications.
• Supporting advisor onboarding, portal access, pre-sale queries, and adviser charge management.
• Delivering operations reporting, tool development, process governance, business analysis, intranet management, and regulatory reporting.
• Reviewing and processing client administration requests, seeking additional information when necessary.
• Coordinating with internal and external stakeholders to complete business administration requests.
• Ensuring compliance with all regulatory requirements, procedures, and Federal/State/Local regulations.
• Researching and responding to queries from Business Partners/Client Support Teams promptly.
• Actively participating in process improvements and automation initiatives.
• Adhering to established Quality Control standards.
• Demonstrating excellent organizational skills with the ability to prioritize high-value transactions.
• Completing assigned responsibilities and projects within established timelines, in addition to managing daily business-as-usual (BAU) tasks.

Qualifications: Any Graduation.