Infrastructure Engineer

About The Role

As an Infrastructure Engineer at Accenture in Pune, you will play a key role in defining requirements, designing, building, and testing data center technology components. This position requires a minimum of 7.5 years of experience and a 15-year full-time education.

Project Role Description

Assist in defining requirements, designing and building data center technology components and testing efforts.

Key Responsibilities:

Cisco SD-WAN Expertise:

• Serve as a Subject Matter Expert (SME) with end-to-end technical expertise in the design, deployment, configuration, and operational support of Cisco SD-WAN components, including vManage, vSmart, vBond, and WAN Edge devices (ISR, ASR, vEdge, cEdge).
• Lead large-scale branch onboarding and migrations from MPLS to Internet/Hybrid WAN.
• Troubleshoot complex overlay, control plane, and data plane issues.
• Manage traffic forwarding, Quality of Service (QoS), encryption, and path selection.
• Collaborate with client SMEs for stakeholder discussions, provide technical inputs, review design aspects, and execute design changes.
• Configure and optimize Application-Aware Routing (AAR), Centralized policies (control, data, and application policies), Traffic engineering, and failover mechanisms.

Operations & Support:

• Provide Tier-3 / SME-level operational support for Cisco SD-WAN and SD-Access solutions.
• Drive troubleshooting calls to resolution with strong technical acumen and communication skills.
• Perform Root Cause Analysis (RCA) for critical network incidents.
• Develop and maintain Standard Operating Procedures (SOPs), runbooks, and troubleshooting guides.
• Support change management, maintenance windows, and system upgrades.
• Ensure compliance with enterprise security and availability standards.

Cisco SD-Access Implementation:

• Design and deploy Cisco SD-Access fabric architecture.
• Configure and manage Fabric Edge, Control Plane, and Border Nodes, L2/L3 Virtual Networks (VNs), Scalable Group Tags (SGT), and policy-based segmentation.
• Implement identity-based access control using Cisco Identity Services Engine (ISE).
• Integrate SD-Access with wireless (Cisco Catalyst 9800 / AireOS) and campus switching (Catalyst 9K) environments.
• Troubleshoot fabric, policy, and endpoint onboarding issues.

Cisco DNA Center / Catalyst Center Management:

• Deploy, configure, and maintain Cisco DNA Center (Catalyst Center).
• Utilize DNA Center for fabric automation and provisioning, policy configuration and assurance, and network analytics and health monitoring.
• Perform software upgrades, image management, and system backups.
• Customize workflows and integrate via Application Programming Interfaces (APIs) as required.

Cisco ACI & Wireless Support:

• Design and deploy ACI fabric architecture with spine-leaf topology.
• Configure APIC controllers, spine/leaf switches, Endpoint Groups (EPGs), Virtual Routing and Forwarding instances (VRFs), Bridge Domains, Contracts, and Filters.
• Implement policy-based automation for security and connectivity.
• Troubleshoot ACI fabric connectivity issues (spine/leaf, overlay, VXLAN).
• Resolve Cisco wireless issues, including RF interference, controller/AP configuration, roaming problems, security authentication failures (802.1X, WPA2/3), and client connectivity troubleshooting.

Professional & Technical Skills:

• Strong hands-on experience with Cisco SD-WAN, SD-Access, DNA Center, ACI, and Wireless technologies.
• Proficiency in configuring and troubleshooting vManage, vSmart, vBond, and WAN Edge devices.
• Deep understanding of overlay networks, control/data plane operations, QoS, encryption, and path selection.
• Expertise in fabric architecture design and policy-based segmentation.
• Skilled in integrating Cisco ISE for identity-based access control.
• Familiarity with API integrations and workflow customization in DNA Center.
• Excellent problem-solving and analytical skills for complex network issues.
• Strong communication and stakeholder management capabilities.
• Ability to create and maintain SOPs, runbooks, and technical documentation.
• Experience in change management and compliance with security standards.
• Ability to lead troubleshooting calls and drive resolution under pressure.

Additional Information:

• Minimum 7.5 years of experience in Network Engineering Planning and Deployment Solution is required.
• This position is based at our Pune office.
• A 15-year full-time education is mandatory.