Job Summary: At Quantum Leap Learning Solutions, our Human Resources team is committed to understanding and addressing the needs of our people to cultivate a productive and positive work environment. We are seeking a highly skilled and experienced HR Manager to oversee both generalist and recruitment functions. The ideal candidate will have a demonstrated history of leading and managing HR professionals, including recruiters and generalists, to ensure the effective delivery of HR services and strategies that align with business objectives.
Location: Greater Bengaluru Area
Job Type: Full time
Experience: Minimum 10 years in HR, with at least 5 years in a managerial role covering recruitment and HR generalist functions. Proficiency in HRIS is essential.
Key Responsibilities:
1. Leadership and Team Management:
- Lead, mentor, and manage a team of HR generalists and recruiters.
- Set performance goals and objectives, providing regular feedback and conducting performance reviews.
- Foster a positive and collaborative team environment, promoting professional development and growth.
2. Recruitment and Talent Acquisition:
- Develop and implement effective recruitment strategies to attract top talent.
- Oversee the end-to-end recruitment process, including job postings, candidate sourcing, interviewing, and selection.
- Collaborate with hiring managers to understand staffing needs and ensure timely fulfillment of open positions.
- Utilize diverse recruitment channels, including online platforms, social media, job fairs, and networking events.
- Onboard new recruitment vendors, ensuring they meet organizational standards and requirements.
- Manage relationships with recruitment vendors and negotiate contracts and terms.
- Oversee the renewal and management of job board subscriptions and other recruitment tools.
3. HR Generalist Activities:
- Enhance human resources by planning, implementing, and evaluating employee relations and HR policies, programs, and practices.
- Provide dedicated and effective HR advisory services covering absence, health issues, conduct, capability, grievances, organizational change, and employee relations matters.
- Serve as primary backup for payroll processing, including monthly updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, hourly-employee validations, and benefits changes.
- Assist in the communication, interpretation, and upkeep of the employee handbook, employee directory, and organizational chart, contributing to policy development.
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Attend and participate in employee disciplinary meetings, terminations, and investigations.
- Develop and implement employee engagement programs, such as recognition and reward programs, surveys, birthday & anniversary celebrations, and training sessions.
- Manage employee relations, including addressing employee concerns, facilitating conflict resolution, and coaching managers on HR-related issues.
4. Strategic HR Planning:
- Partner with senior management to develop and implement HR strategies aligned with business goals.
- Conduct workforce planning and succession planning to ensure future talent needs are met.
- Analyze HR metrics and data to identify trends and areas for improvement, making data-driven decisions.
5. Training and Development:
- Identify training needs and coordinate the design and delivery of training programs for all employee levels.
- Promote a culture of continuous learning and professional development.
- Create Employee Development Plans with each employee, based on their role and competence matrix, and execute these plans.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
- Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is highly desirable.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical and problem-solving skills.
- Strong leadership and team management skills, with a track record of building and leading high-performing teams.
- In-depth knowledge of HR best practices, labor laws, and regulations.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficiency with or ability to quickly learn the organization's HRIS and talent management systems.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
