HSO India | Senior CRM/Power Platfo...

About the Role

We are seeking an experienced Dynamics 365 CRM Technical Consultant / Senior Power Platform Developer to lead enterprise-grade solution development. The ideal candidate will possess deep expertise in Microsoft Power Platform, including Canvas Apps, Model-Driven Apps, and Pro-code technologies like React, JavaScript, TypeScript, and PCF controls.

Key Responsibilities

• Solution Design & Development: Architect, develop, customize, and deploy scalable applications using Power Apps (Canvas & Model-Driven) and Dynamics 365 CE/CRM customization techniques.
• Automation Engineering: Build robust workflows and business processes leveraging Power Automate to streamline operations.
• Data Management: Design and maintain secure, compliant Microsoft Dataverse environments for enterprise data storage and governance.
• Advanced Development: Create custom components using React, JavaScript, TypeScript, HTML/CSS, PCF controls, and develop plugins/workflow activities to extend CRM functionality.
• System Integration: Seamlessly integrate internal systems with external platforms via REST APIs, Dataverse Web API, and Azure services (Functions, DevOps).
• Deployment & ALM: Implement comprehensive solution management strategies for efficient deployment cycles including Power Platform Application Lifecycle Management (ALM) and CI/CD pipelines.
• Troubleshooting & Optimization: Proactively monitor applications to resolve issues quickly and optimize performance. Collaborate with stakeholders on code reviews, documentation, and best practices.

Technical Requirements

Mandatory Skills:
- Power Platform (Canvas Apps, Model-Driven Apps)
- Power Automate & Dataverse
- Dynamics 365 CE/CRM Customization
- Front-end Development: React, JavaScript, TypeScript
- PCF Controls & Plugin Framework

Preferred Skills:

• Azure Services (Functions) & Azure DevOps CI/CD implementation.
• Dynamics 365 specialized modules: Sales, Customer Service, Field Service.
• Security governance models and Power Pages/Copilot Studio integration knowledge.

Qualifications:
- Experience Level: Senior (8+ years in Microsoft technologies).
- Demonstrated history of leading enterprise-level D365 CRM implementations.
- Proven ability to independently handle full development lifecycles, complex integrations, troubleshooting, and deployment workflows.