Hiring AEM + React.js Engineers

Role Overview

We are seeking experienced professionals for L2/L3 Support & Technical Lead roles focused on Adobe Experience Manager (AEM) and React.js. This position covers enterprise application support, maintenance, production engineering, and technical leadership.

Key Responsibilities

• Provide Level 2/Level 3 production support for AEM and React.js applications, resolving incidents within SLAs.
• Troubleshoot server-side components including HTL/Sightly, Sling Models, Servlets, OSGi, JCR, workflows, authoring, publishing, replication issues (AEMaaCS), and Dispatcher/CDN configurations.
• Resolve frontend React.js UI defects, component lifecycle management, API integrations, and full-stack debugging.
• Diagnostics using application logs, monitoring tools, caching strategies, and integration analysis.
• Manage CI/CD pipelines (Adobe Cloud Manager), releases, hotfixes, patches, and post-release validation.
• Create/maintain runbooks, knowledge articles, and operational documentation.
• L3 Engineers handle escalations, Root Cause Analysis (RCA), performance tuning, monitoring, and mentorship of L2 staff.
• Technical Leads own SLA/KPI governance, major incident management, CAB participation, technical improvement strategies, mentoring teams, and stakeholder coordination.

Tech Stack & Skills

We need strong hands-on expertise in AEM Sites, HTL/Sightly, Sling, OSGi, JCR, Workflows, Content Fragments. Proficiency in Java, JavaScript/TypeScript, React.js, and REST API integration is required.Experience with Dispatcher, CDN, caching mechanisms, replication strategies, monitoring tools, and production troubleshooting environments.

AEMaaCS (Adobe Experience Manager as a Cloud Service) and Adobe Cloud Manager experience are highly desirable for senior roles. Familiarity with CI/CD practices, Git version control, Maven/npm/yarn build tools, ServiceNow/Jira Service Management, and adherence to ITIL processes is essential.

Role Levels & Requirements

L2/L3 Engineer (4–7 years): Focus on SLA-based ticket resolution, log analysis, deployments, regression testing.
Senior L3 Engineer (6–9 years): Handle complex escalations, drive RCAs for performance issues, monitor system health, and guide junior engineers.
Technical Lead (8–12+ years): Own escalation management, SLA/KPI ownership, service quality governance, technical roadmap improvements, team mentoring, and cross-functional stakeholder management.

Location & Work Model

• Bangalore: Hybrid model - 3 Days On-site (WFO).
• Other Locations (Chennai, Hyderabad, Pune, Gurgaon): Hybrid model - 2 Days On-site (WFO).