Fraud Analyst

Fraud Analyst Opportunity with Teamware Solutions in Mumbai

Teamware Solutions is seeking a skilled Fraud Analyst to join our team in Mumbai. This role is crucial for safeguarding our operations and client assets through proactive fraud detection and robust case management.

Key Responsibilities:

Fraud Detection Alert Analysis & Case Management

• Meticulously review fraud alerts generated by advanced surveillance systems to identify evolving fraud patterns, typologies, and schemes across diverse payment channels including ACH, wire transfers, card transactions, and cryptocurrency.
• Conduct in-depth analysis of customer profiles, behavioral patterns, and transactional data to accurately assess fraud risk indicators.
• Document all findings with clarity and precision, escalating cases for comprehensive investigation as needed.
• Foster close collaboration with client's Fraud Risk and Compliance teams to optimize monitoring scenarios and adjust alert thresholds for enhanced effectiveness.
• Propose and implement process enhancements and control improvements to minimize false positives and significantly strengthen overall detection capabilities.

Quality, Collaboration & Reporting

• Ensure all alerts, investigations, and escalations adhere to stringent quality standards and comply with all documentation requirements.
• Partner effectively with investigators, compliance officers, and data analytics teams to elevate the quality and outcomes of investigations.
• Provide valuable insights into emerging fraud trends and contribute to the development of comprehensive management reports and dashboards.

Qualifications & Experience:

Education

• A Bachelor's degree is required. Concentrations in Finance, Accounting, Criminology, Risk Management, or a related field are preferred.

Experience

• A minimum of 3-5 years of experience in transaction monitoring, fraud risk management, or financial crime investigations. Prior experience within banking, fintech, or consulting/advisory firms is highly desirable.
• Familiarity with digital asset/cryptocurrency transactions is a strong advantage.

Technical Skills

• Proficiency in using transaction monitoring systems such as Unit 21, Actimize, SAS AML, FIS, Oracle Mantas, or similar platforms.
• Strong command of Microsoft Excel and advanced data analysis skills, with the ability to effectively manage large datasets and identify anomalies.

Knowledge

• Working knowledge of common fraud typologies.
• Understanding of various fraud detection techniques, including account takeover (ATO), first-party fraud, mule account identification, and social engineering schemes.

Certifications (Preferred)

• Possession of CAMS, CFE, CFCS, or similar fraud/AML credentials is a plus.

Desired Attributes:

• Exceptional analytical and critical thinking skills, with the ability to thrive in ambiguous situations.
• Excellent written communication skills, capable of documenting findings clearly for audit and regulatory review.
• Meticulous attention to detail, ensuring high levels of accuracy and accountability.
• A collaborative team player who excels in a dynamic, investigative environment.
• A proactive mindset, eager to suggest process improvements and contribute to the company's risk mitigation strategy.

Join Teamware Solutions in Mumbai and play a vital role in combating financial crime!