Fraud Analyst

About the Role

Join Teamware Solutions in Mumbai as a Fraud Analyst, a critical role focused on safeguarding banking products and digital platforms from fraudulent activities. You will be instrumental in analyzing financial data to support strategic commercial decisions and meticulously monitoring financial transactions.

Key Responsibilities

Fraud Detection, Alert Analysis & Case Management

• Proactively review fraud alerts from sophisticated surveillance systems to identify emerging patterns, typologies, and fraud schemes across diverse payment channels including ACH, wire transfers, card transactions, and cryptocurrency.
• Conduct in-depth analysis of customer profiles, behavioral patterns, and transaction data to accurately assess fraud risk indicators.
• Meticulously document all findings and escalate complex cases for further investigation as required.
• Collaborate closely with client Fraud Risk and Compliance teams to optimize monitoring scenarios and adjust detection thresholds.
• Propose and implement process enhancements and control improvements to minimize false positives and significantly strengthen overall detection capabilities.

Quality, Collaboration & Reporting

• Ensure all alerts, investigations, and escalations consistently meet stringent quality standards and adhere to all documentation requirements.
• Partner effectively with investigators, compliance officers, and data analytics teams to improve and enhance investigative outcomes.
• Provide valuable insights into current fraud trends and contribute to the development of management reports and dashboards for informed decision-making.

Qualifications & Experience

• Education: A Bachelor's degree is required, with a preference for degrees in Finance, Accounting, Criminology, Risk Management, or a related field.
• Experience: 3-5 years of experience in transaction monitoring, fraud risk management, or financial crime investigations, preferably within the banking, fintech, or consulting/advisory sectors.
• Familiarity with digital asset/crypto transactions is a strong plus.

Technical Skills

• Proficiency in using transaction monitoring systems such as Unit 21, Actimize, SAS AML, FIS, Oracle Mantas, or similar platforms.
• Strong analytical skills with advanced proficiency in Excel, capable of working with large datasets and identifying anomalies.
• Solid understanding of various fraud typologies.
• Knowledge of key fraud detection techniques, including account takeover, first-party fraud, mule account identification, and social engineering tactics.