Founding Solution Engineer

Founding Solution Engineer at OTPless

OTPless is seeking a Founding Solution Engineer to lead the technical aspects of client integrations. This is a hands-on role for an engineer who will own the entire integration lifecycle, from initial contact to successful production deployment.

You will collaborate directly with talented Android and iOS developers from leading Indian companies, many of whom work on products at unicorn scale. Your responsibilities will include guiding them through the integration process, identifying and resolving potential issues before they impact production, and serving as the primary technical liaison between the OTPless engineering team and client development teams.

This position offers a unique opportunity to gain insights into the development practices of top engineering teams across India. You will learn valuable patterns, tools, and problem-solving approaches that are rarely accessible to other engineers.

In addition to client integrations, you will contribute to the internal product development of OTPless, enhancing the platform for future clients. This role is crucial in determining the speed and success of client go-lives, offering significant impact.

Key Responsibilities:

• Manage the complete technical integration process, from the kickoff call to the final production go-live.
• Guide client development teams through OTPless SDK integration, primarily for Android and secondarily for iOS.
• Review client integration code to proactively identify and address issues.
• Debug issues across mobile, network, and backend layers.
• Handle technical escalations from client engineering teams.
• Develop and maintain comprehensive integration documentation, sample applications, and reference implementations.
• Act as the primary technical point of contact in client discussions, confidently engaging with senior engineering and product stakeholders.
• Contribute to internal SDK development and product improvements during non-integration periods.
• Collaborate with Sales, Client Success, and Engineering teams to ensure seamless handoffs.

Qualifications:

• 1-3 years of hands-on experience in Android development (Kotlin preferred, Java acceptable).
• Experience shipping at least one production Android application (e.g., from a startup, internship, or personal project on the Play Store).
• Proficiency with Android Studio, Logcat, Gradle, Git, and standard debugging techniques.
• Familiarity with REST APIs, JSON, and network debugging tools (e.g., Charles Proxy, Chrome DevTools).
• Excellent written and verbal communication skills for daily interaction with client dev teams via Slack, email, and calls.
• Patience and a methodical approach to problem-solving in ambiguous situations.
• A client-first mindset coupled with technical assertiveness; ability to provide informed pushback.
• Bonus points for iOS (Swift) experience, React Native or Flutter knowledge, or previous experience integrating third-party SDKs.
• Preference for candidates with a product startup background over service company experience.
• Must be based in Bengaluru and prepared for full-time on-site work.