Exam Application Specialist II

About the Role

The Center for Faculty Excellence at Creighton University seeks an Exam Application Specialist II to support electronic assessments across campus-based, hybrid, and distance-learning courses. The role manages exam applications and question banks, provides technical support and training, and helps ensure assessment quality, security, accessibility, and effective examination practices.

Key Responsibilities

• Manage ExamSoft item banks and exam delivery, including assessment organization, user training, and item performance analysis.
• Collaborate with faculty to develop, configure, quality-check, administer, and evaluate electronic exams using Examplify and related applications.
• Manage exam schedules, security settings, downloads, exam logs, and online proctoring concerns.
• Provide technical support to faculty and students, resolve issues, respond to support tickets, and escalate complex problems as needed.
• Manage data imports and exports across ExamSoft, Canvas, Examity, and other reporting systems.
• Collaborate with Student Accessibility Services to implement and maintain examination accommodations.
• Develop and deliver training, onboarding materials, and communications about exam procedures and software updates.
• Assist with examination policies and procedures, academic misconduct investigations, report editing, and survey testing.