Verint
Verint6d ago
Career Pages

Engineer

United States
Full Time
Mid Level
110000-130000

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Full Job Description

About the Role

Join Verint's dedicated team enhancing customer engagement and workforce productivity through advanced CX Automation. As a Software Engineer on our QM and PM engineering teams, you will design and build full-stack features, support production systems, and collaborate across functions to drive impactful results.


Key Responsibilities

  • Design, develop, and maintain high-quality full-stack applications using Java/C# backend services (Spring Boot), REST/GraphQL APIs, and React/Ext JS frontend interfaces.
  • Translate product requirements into well-structured, testable code that supports enterprise-scale data volumes and high concurrency.
  • Implement scalable microservices and modular components while actively participating in architecture reviews and defining service boundaries.
  • Proactively identify performance bottlenecks, security gaps, and technical debt; champion a "shift-left" testing mindset integrating quality checks early.
  • Collaborate with cross-functional squads including Product Managers, UX Designers, QA Engineers, DevOps, and Data Engineers using Agile Scrum methodologies.
  • Integrate AI/ML capabilities—including LLM-powered features and speech-to-text—into product offerings alongside Verint's research teams.
  • Maintain CI/CD pipelines with Jenkins/GitHub Actions/Azure DevOps, containerize services with Docker/Kubernetes, and implement secure deployment practices.

Company

Verint

Verint

Verint empowers organizations to deliver immediate AI outcomes, solving critical customer experience (CX) automation challenges across contact centers and beyond.

United States
Posted on Career Pages