JFrog•8h ago
Foundit
Developer Support Engineer
Bengaluru / Bangalore, India
Full Time
Mid Level
Full Job Description
Role Overview
We are seeking a Developer Support Engineer for our Bangalore office (US Shift) to troubleshoot complex CI/CD scenarios and provide innovative solutions. You will collaborate with R&D, QA, Release, and Sales teams in a hybrid work model requiring 3 days onsite at the Bellandur location.
Key Responsibilities
- Troubleshoot and investigate customer issues related to JFrog applications and third-party products across various development environments.
- Develop automation scripts using Bash, Python, and Groovy for debugging tasks.
- Analyze log files, thread dumps, HTTP traffic, JVM parameters, and OS metrics to identify root causes.
- Reproduce customer scenarios to fill relevant bugs or feature requests.
- Maintain and enhance a knowledge base of known issues and solutions.
Requirements
- 2+ years in technical support with strong software debugging skills.
- Familiarity with Java, Linux, databases, LDAP, NGINX, Apache Tomcat.
- Experience in the DevOps industry and cloud environments (AWS, Azure, or GCP) is mandatory.
Company
JFrog
JFrog is a global leader in software supply chain management, offering an end-to-end platform that provides complete visibility, security, and control for automating the delivery of trusted releases f...
Bengaluru / Bangalore, India
Posted on Foundit
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