Data Center Technician

Join a diverse team at AWS to design, plan, and operate global infrastructure that keeps the cloud running. As a Data Center Operations Technician, you will collaborate with software engineers, hardware specialists, security experts, and operations managers across an inclusive culture.

About The Role

We are seeking skilled technicians for our large-scale high-density data centers in India to help expand AWS Cloud offerings. You may serve as the primary point of contact for internal teams (Network Engineers, Systems Engineers) and external vendors, ensuring safety, security, and cost-effective capacity.

Key Responsibilities

• Maintain system reliability by prioritizing trouble tickets on systems, networks, power, and mechanical equipment.
• Act as an escalation point for hardware problems and perform deep dives into Linux server issues and XEN service virtualization troubleshooting.
• RemEDIATE physical layer outages, recover rack-level power issues, and participate in data center cooling events.
• Fulfill 24x7 On-Call requirements during shift rotations.
• Install and configure racks of hosts according to internal SLAs; triage tickets for all devices in your region.
• Serve as the Data Center point of contact for High Severity issues.
• Perform physical replacement of server/network device parts, ensure correct spare rotation, and help define metrics for customer uptime.
• Enforce Security Best Practices at ADSIPL and interact with third-party vendors.

Career Growth

AWS values diverse experiences. Even if you do not meet all preferred qualifications listed below, we encourage candidates to apply. If your career is just starting or has followed a non-traditional path, don't let it stop you from applying. We offer endless knowledge-sharing and mentorship resources.