Data Center Technician

Role Overview

Groq is an innovator in the field of developing an AI inference cloud. We are seeking a skilled Data Center Technician to support the critical infrastructure powering our advanced AI workloads.

Responsibilities

• Receive, unpack, move, and install servers and other equipment on the data center floor.
• Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
• Perform hardware-level bring-up and testing using Linux command-line tools.
• Maintain accurate inventory and asset accountability for all data center equipment.
• Troubleshoot and resolve technical issues involving rack, node, cabling, and hardware failures.
• Run scripts and diagnostic tools to identify and repair rack cabling and other hardware issues.
• Create, update, and resolve tickets in Groq's ticketing system to maintain clear records of operational work.
• Participate in an on-call rotation supporting 24/7 data center operations.
• Execute final testing and sign-off for newly built racks.
• Partner with cross-functional teams on data center upgrades, deployments, and expansions.
• Develop and maintain technical documentation, including diagrams, procedures, and operational runbooks.
• Execute work in accordance with data center standards, policies, and procedures while maintaining a high bar for reliability and operational consistency.