Data Analyst

Kissht, a leading fintech company based in Mumbai, India, is seeking a highly motivated and detail-oriented Data Analyst to join our fast-growing team. You will leverage your strong analytical mindset and hands-on experience with SQL, Python, and Tableau to translate data into actionable business insights, driving improvements in customer experience and operational efficiency.

As a Data Analyst, your key responsibilities will include:

• Identifying process gaps and recommending data-driven solutions to enhance customer experience and operational efficiency.
• Developing and maintaining dashboards and reports in Tableau to monitor crucial business KPIs, including loan disbursements, conversion rates, risk metrics, collections, and funnel performance.
• Utilizing SQL for extracting, transforming, and analyzing extensive datasets from various sources.
• Performing data analysis and automation using Python to generate insights, detect trends, and support informed decision-making.
• Supporting A/B testing, cohort analysis, and performance tracking for new product features and initiatives.
• Conducting competitor benchmarking and market research to aid in strategic planning.

The ideal candidate will possess:

• A Bachelor's degree in Engineering, Business, Mathematics, Finance, Statistics, or a related discipline.
• 2 to 5 years of experience in a Business Analyst, Data Analyst, or similar analytics-focused role.
• Proficiency in SQL, Python, and Tableau.
• Advanced MS Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, Power Query, and Chart creation.
• Exceptional analytical, problem-solving, and communication abilities.
• Prior experience in fintech, lending, or financial services is advantageous.