Data Analyst

ABOUT THE ROLE:

Portcast has already been used by global freight forwarding companies, manufacturers and cargo airlines. Our customers trust us to deliver fast, reliable and secure predictions on container delays.

As our Data Analyst, you will be reporting directly to our Analytics Manager and work closely with our Data Science, Engineering, Product, and Commercial teams. You'll sit on a data-heavy product that gives customers end-to-end visibility of their cargo across the ocean journey, making sure the data we ingest into the models and share with customers is error-free and of the highest quality.

When an anomaly shows up, you'll chase why it's there, trace it to the real source, and fix the process so it doesn't come back. Curiosity isn't a nice-to-have on this team, it's how we build.

WHAT YOU'LL OWN:

• Documentation, reporting, and root-cause analysis of prediction issues: owning the problem end to end.
• Analyze ingested and system-generated data for anomalies and gaps, and refer to various data sources to plug those gaps.
• Turn data into stories: surface the pattern behind an issue, propose the fix (QA process-flow change and/or automation), and own the subsequent plan and execution.
• Automate performance/accuracy review processes, report generation, and data visualization using Python and SQL: building reusable, scalable workflows, not one-off scripts.
• Support Engineering and Data Science on system-level data fixes. Understand how the engine makes predictions, and explore improvements by fixing or introducing new data and features.
• Support Customer Operations and Marketing with insights from the data as needed.