Data Analyst

Job Overview

BIK.ai is seeking a highly motivated and execution-focused Data Analyst to oversee analytics, CRM integrity, and dashboard intelligence across the organization. This pivotal role operates at the intersection of Sales, Growth, and Finance, transforming fragmented data into a structured revenue engine. You will be instrumental in ensuring clean CRM data, accurate reporting, automated dashboards, and delivering actionable insights to leadership. If you thrive on converting complex systems into scalable infrastructure, this opportunity is for you.

Key Responsibilities

1. Business Analytics:

• Conduct data manipulation, visualization, and statistical analysis.
• Monitor Key Performance Indicators (KPIs) including pipeline velocity, Customer Acquisition Cost (CAC), win rates, churn, expansion, and forecasting.
• Perform data-backed diagnostics to identify risks and opportunities.

2. CRM Ownership:

• Manage and maintain the HubSpot CRM to ensure data integrity and accuracy.
• Customize pipelines, workflows, automation, scoring logic, and properties within the CRM.
• Oversee CRM integrations with marketing automation, analytics, and data enrichment tools.

3. Dashboarding & Automation:

• Develop self-serve dashboards for Sales and Leadership teams.
• Automate recurring reporting processes to eliminate manual spreadsheet work.
• Design repeatable reporting templates and establish operating cadences.
• Create structured weekly and monthly performance reporting systems.
• Drive data-driven decision-making by deriving actionable insights.

4. Collaboration & Learning:

• Demonstrate excellent communication and collaboration skills.
• Exhibit eagerness to learn and adapt within a fast-paced SaaS environment.

Required Skills:

• Proficiency in Data Analysis using SQL and Python.
• Experience with data visualization tools such as Tableau, Power BI, Looker, or Elastic.
• Familiarity with database management systems including MySQL, PostgreSQL, or NoSQL databases.
• Skills in scripting and ETL processes using Bash or Python.
• Strong soft skills including Communication, Teamwork, and Problem Solving.
• 1-3 years of experience in Analytics, Revenue Operations (RevOps), Sales Operations (Sales Ops), or Data-focused roles, preferably within SaaS or startup environments.
• Working knowledge of CRM systems, with HubSpot experience being a strong advantage.

Interview Process:

Our interview process is designed to be fast-paced and friendly. It typically involves two rounds:

• Round 1: Focuses on your problem-solving approach, data handling skills, and fundamental technical abilities in Excel, SQL, or Python.
• Round 2: Delves into your analytical thinking, trend analysis capabilities, and your proficiency in communicating data-driven insights. We aim to assess your curiosity and sharpness in working with numbers.

Interview Best Practices:

• Be prepared to write your thoughts on Google Docs during some interviews. Keep a notebook and pen handy for jotting down ideas.
• Ensure you are in a quiet environment that allows for camera usage to facilitate a more interactive interview experience.