Hewlett Packard Enterprise Software•8h ago
Foundit
Customer Success Manager
Chennai, India
Full Time
Mid Level
Full Job Description
Role Overview
This onsite role in Chennai, India requires you to primarily work from an HPE office.
Your Responsibilities:
- Customer Adoption & Engagement: Establish relationships to accelerate the use of HPE solutions. Lead onboarding and success planning for customers.
- Growth (Consumption/Upsell): Increase utilization of contracted capacity and identify upsell opportunities using telemetry data.
- Cross-Selling: Expand customer relationships to adjacent HPE solutions addressing unmet business needs.
- Tech Refresh: Modernize aging infrastructure to reduce risk and create migration opportunities.
- Renewals: Protect recurring revenue by proving value early in the contract lifecycle.
- Solution Guidance: Apply technical expertise for workload adoption, architecture considerations, and operational readiness via remote engagement channels.
- Cross-Functional Collaboration: Partner with Sales, Engineering, Support, and Partners to ensure customer success.
- Voice of Customer: Capture feedback for product teams and advocate for innovation in cloud/hybrid solutions.
Company
Hewlett Packard Enterprise Software
Hewlett Packard Enterprise (HPE) is a global edge-to-cloud company dedicated to advancing how people live and work in Chennai, India and beyond.We help organizations connect, protect, analyze, and act...
Chennai, India
Posted on Foundit
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