Customer Service Specialist
Responsibilities
Qualifications & Requirements
Experience Level: Mid Level
Full Job Description
Join our dynamic team in Kolkata as a Customer Service Process Associate specializing in Webchat support. This is a permanent role requiring 1 to 5 years of experience in front-office chat or email support. We seek candidates with excellent English written and verbal communication skills, ideally with prior UK customer experience. The position involves working in a rotational shift environment with rotational week-offs, and adherence to a 5-day work-from-office policy in Kolkata. Candidates must have completed a minimum of 15 years of full-time education (10 + 2 + 3). Immediate joiners are preferred.
Company
Tata Consultancy Services
Tata Consultancy Services (TCS) is a global leader in IT services and consulting, renowned for its innovative solutions and commitment to excellence. Based in India, TCS operates worldwide, empowering...