Customer Platform

Role: Customer Platform, SDK & Interoperability Architect

About the Role:

Kandou is redefining the economics of AI infrastructure to democratise AI by significantly reducing the Total Cost of Ownership (TCO) of hardware systems. We are an innovative leader in high-speed and energy-efficient chip-to-chip link solutions critical to the evolution of the electronics industry.

Key Responsibilities:

• Architect the customer-facing software platform for Randa, including the adaptation layer, SDK, diagnostic tools, telemetry interfaces and reference integrations.
• Define stable APIs, extension points and versioning contracts that support customer-specific requirements without forking the core platform.
• Own C and Python management libraries, command-line tools, log-analysis utilities, integration examples and developer documentation.
• Lead interoperability and qualification across NIC, switch-ASIC and host-BMC platforms; maintain the test matrix, known-failure catalog and regression strategy.
• Represent Kandou software in customer technical discussions and escalations, converting field requirements into governed, reusable platform capabilities.
• Partner with firmware, platform validation, product management and field engineering to deliver secure, backward-compatible and supportable customer releases.

Essential Experience:

• 10+ years of platform, embedded or systems software experience, including architecture or technical leadership on shipping products.
• Device-adjacent software experience on networking silicon (AEC/AOC), optical modules, retimers, storage or comparable high-speed hardware.
• Strong API and SDK architecture skills with hands-on C and/or C++ plus Python development.
• Experience designing adaptation, plugin or hook-based architectures that isolate customer-specific logic behind stable interfaces.
• Customer or OEM integration experience across NICs, switch platforms, BMCs, drivers or management software.
• Working knowledge of hardware management and sideband interfaces such as I2C/SMBus, MCTP or similar protocols.