Customer Experience Intern | Remote

About the Job:

Are you passionate about understanding user needs and contributing to product improvement? This role is for you if you thrive on engaging with people, uncovering their motivations, and translating those insights into actionable enhancements. You will serve as the crucial voice of the user within our company.

What you'll do:

• Engage with users through calls and chat to understand their experiences.
• Identify issues, recurring patterns, and opportunities for product evolution.
• Transform user feedback into valuable insights for the team.
• Deliver exceptional user experiences by resolving issues promptly.
• Encourage satisfied users to share their positive experiences on app platforms.

Who you are:

• A people-person who enjoys building connections.
• An excellent communicator in both Hindi and English.
• Empathetic with a keen observational ability.
• Curious about apps, startups, and user behavior.
• Proactive and not afraid to take initiative.

This is a paid internship with performance-based payouts.