CRM/ERP Administrator

About the Role

We are seeking an ERP Administrator (Salesforce) for Market by Met Council, our Salesforce-based ERP system supporting our Food Program. You will steward day-to-day operations and support ongoing development across B2B and B2C platforms.

Key Responsibilities

• Build, maintain, audit, and document processes for the Market by Met Council ERP.
• Collaborate with stakeholders to optimize functionality, reports, dashboards, and UX/UI improvements.
• Serve as the primary point of contact for staff and end-user support — training on data entry, access, and system navigation, resolving issues with a service-first approach.
• Troubleshoot Salesforce configurations and manage changes from seasonal updates.
• Configure user profiles, security protocols, custom objects, flows, and integrations/APIs.
• Scope and manage larger system projects as needed (e.g., new APIs).