Credit Balance Specialist

Join the esteemed team at Mayo Clinic, a top-ranked healthcare provider committed to exceptional patient care and employee growth. We are seeking a dedicated Credit Balance Specialist to remotely manage the resolution of insurance and patient credit balances. This crucial role ensures compliance with all federal and state regulations while upholding the highest standards of patient satisfaction.

As a Credit Balance Specialist, you will be instrumental in resolving complex credit balances, requiring keen problem-solving abilities, meticulous attention to detail, and in-depth research within our patient accounting system. You will conduct root cause analysis and trending to pinpoint recurring issues that lead to credit generation. Collaboration is key; you will partner across various revenue cycle departments to communicate identified issues and propose remediation strategies to prevent future occurrences.

This remote position demands strict adherence to quality assurance metrics and productivity standards to effectively meet credit resolution targets. The ideal candidate will possess strong communication skills and a commitment to excellence in financial operations within a healthcare setting.