Coupe System Administrator

As a Coupe System Administrator at N-iX LTD, you will oversee the day-to-day operations, stability, and performance of the Coupa platform. Your responsibilities include managing incidents, troubleshooting procurement, invoicing, and supplier issues, providing end-user support, and maintaining system configurations. Key deliverables include timely incident resolution, ensuring high system availability, effective communication during incidents/changes, and minimizing disruptions during Coupa releases. You will assist in deployments, user acceptance testing (UAT), and continuously improving support processes and documentation.