Role & Responsibilities
As a Consultant, your primary responsibility is to meet individual key performance metrics for assigned business processes while adhering to quality standards under the guidance of a mentor or lead. You will be accountable for following process standard operating procedures. Additionally, you are expected to identify various process-related scenarios, perform proactive analysis, and propose solutions or process improvements.
Competencies
- Ability to understand the basic nature of the domain and relate it to the entire value chain of mortgage and title insurance solutions, timeshare properties, claims servicing, and claims prevention.
- Basic knowledge of Mortgage and Title Insurance concepts.
- Ability to retrieve relevant information using appropriate online business-related websites and tools.
- Proficiency in performing searches and collating information using these tools.
- Capability to process tasks of simple, medium, and high complexity.
- Adherence to set guidelines and frameworks while structuring all work products.
- Maintenance of compliance with quality metrics.
- Demonstrated culture of First Time Right (FTR) while processing orders.
- Ability to quickly unlearn and learn various tools, processes, and controls to deliver effectively.
Technical Skills & Qualifications
Educational Qualification and Experience: Minimum of 15 years of formal education. Diploma/Graduate in Commerce, Arts, or Business Administration.
Application Instructions
Interested candidates can send their resume to nischitha_a@trigent.com or contact us at 6366478114.
