Business Consulting

NTT DATA is seeking a talented Business Consulting- Chatbot Developer to join our team in Bengaluru, Karnataka, India. This role requires a proven track record in chatbot development, demonstrated through a strong portfolio of completed projects. Essential skills include proficiency in programming languages like Python, experience with multilingual switching, and familiarity with both RDBMS and NoSQL databases. You will be responsible for creating and maintaining RESTful APIs (JSON and SOAP) for chatbots, collaborating with product teams to develop customer-centric solutions, and integrating third-party and in-house systems. A key aspect of this role involves designing intuitive conversational flows and menus for various messaging platforms. Candidates should possess in-depth knowledge of Natural Language Processing (NLP) techniques, libraries, and frameworks (e.g., NLTK, spaCy, BERT), and experience with chatbot platforms such as Dialogflow, Rasa, or Microsoft Bot Framework. Experience integrating chatbots with APIs and external services is crucial. Strong problem-solving, analytical, and software development skills, including version control, testing, and debugging, are expected. Familiarity with UX design principles and conversational UI design, along with excellent communication and collaboration abilities, will be essential for success in this role.