Business Analyst

Role Overview:

We are seeking a Senior Business Analyst to join our Agency Services Application Development and Support team, supporting critical applications for the Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC), and Michigan Lifelong Education Advancement and Potential (MiLEAP). This position serves as the vital liaison between technical teams and business partners. As a senior role requiring strong leadership skills in delegation, communication, and stakeholder management, you will manage work requests for operational support, gather requirements for project initiatives, and lead meetings with diverse audiences.

Key Responsibilities:

• Facilitate Collaboration: Lead requirement sessions independently to bridge the gap between business clients and technical teams.
• Project Management: Manage tasks, timelines, and communication within the Change Management lifecycle using Azure DevOps. Track sprints and ticket progress while maintaining a robust backlog of work items.
• Stakeholder Reporting: Provide management with project status reports and resource demand projections to ensure alignment across departments.
• Vendor & Requirement Gathering: Collaborate with vendors for RFPs and gather complex new application requirements using SharePoint documentation tools.

Mandatory Requirements (5 years exposure):

• Experience with Complex IT web applications within the past 5 years.
• Liaison experience between development teams, project managers, and business clients in software projects (3+ years).
• Business Analyst role supporting software development initiatives (3+ years).
• Ability to lead meetings, conduct training, and communicate effectively at all levels for oral/written reports.

Mandatory Tool Experience:

• Azure DevOps proficiency required within the past 5 years (1+ year experience).

Highly Desired Skills:

• Understanding of the Software Development Lifecycle (SDLC) – 2+ years.
• Project management methodologies and skills – 6+ months.
• Familiarity with Microsoft SharePoint, Salesforce Platform, and MS Dynamics 365 – 6+ months each.