Seven Lakes Technologies•1h ago
Naukri
Associate Technical Writer
Remote
Contract
Mid Level
N/A
N/A
N/A
Qualifications
3/3 matched
Experience Level: Mid Level
- </strong> Strong ability to operate in a fast-paced environment with evolving requirements and perform technical interviews to draw out relevant information.</li></ul><br /><p><strong>Preferred Qualifications</strong></p><br /><ul><li><strong>SaaS Experience:</strong> Prior experience working within a Software-as-a-Service (SaaS) environment.</li><li><strong>API Expertise:</strong> Familiarity with creating developer-facing documentation for REST or .NET APIs.</li><li><strong>Global Collaboration:</strong> Experience working in cross-functional
- cross-geography product and content development setups.</li><li><strong>Advanced Structuring:</strong> Proven ability to organize and structure complex installation and configuration guides for high-end systems.</li></ul><br /><p><strong>What We Offer</strong></p><br /><br /><ul><li><strong>High-Impact Work:</strong> The opportunity to work on mission-critical
- high-impact systems used by leading energy customers globally.</li><li><strong>Innovative Culture:</strong> A collaborative and innovative work environment that encourages bold ideas and provides clear paths for professional growth.</li><li><strong>Competitive Package:</strong> A competitive compensation and comprehensive benefits package.</li><li><strong>Continuous Learning:</strong> Robust learning opportunities across multiple modern technology stacks and domain-specific knowledge in the oil and gas sector.</li></ul><br /><br />
Full Job Description
Associate Technical Writer - Contract (6 Months)
Join W Energy Software, the leading cloud-native ERP platform revolutionizing the oil and gas industry. We empower upstream and midstream companies with a unified, high-performance SaaS solution for all operations, from accounting to field management. Be at the forefront of the energy industry's digital transformation. As an Associate Technical Writer, you will shape the knowledge that enables our customers to power the world. We champion innovation, transparency, and customer success, offering opportunities to solve critical problems in a globally impactful industry.
Role Overview
The Information Experience and Design Team seeks an Associate Technical Writer to create exceptional documentation and educational materials for our digital platforms. You will be a vital link between Product Management, Release Management, Engineering, and QA, ensuring documentation is integral to the Software Development Life Cycle (SDLC). This role demands a proactive individual capable of analyzing complex features, supporting team initiatives, and aligning content with a rapid release schedule.
Key Responsibilities
Technical Documentation & Content Development
- Produce, review, and maintain comprehensive technical documents, including software/systems engineering guides, system operations, user manuals, integration guides, and API developer documentation (REST/.NET).
- Uphold quality standards and tailor content for specific audiences through peer editing and adherence to style guides.
- Develop documentation and collateral for intricate technical requests to support high-quality product releases.
- Contribute to writing styles, standards, and information modeling to ensure a consistent voice across the W portfolio.
Information Architecture & Operations
- Assist in creating and maintaining the information architecture and master data for the documentation ecosystem.
- Promote best practices and implement new processes, formats, and guidelines to optimize the Document Development Life Cycle (DDLC).
- Generate and review time estimates for technical documentation tasks to aid project cost estimation.
- Serve as a point of contact for internal teams regarding documentation needs, evaluating requirements, and managing workflow.
Product Analysis & Training
- Assess, analyze, and challenge product features during development to ensure accurate documentation.
- Identify training needs, create high-quality training materials, and deliver technical product training to internal teams and customers.
- Investigate and resolve complex, non-standard technical documentation issues to support the local team.
Qualifications & Skill Requirements
- A minimum of 3 to 4 years of experience as a Technical Writer creating technical product documentation for software.
- Associate's degree (Bachelor's preferred) in English, Technical Writing, Journalism, Engineering, or Computer Science.
- Proficiency in leveraging AI and Agentic workflows for architecting taxonomies, ontologies, and technical dictionaries, and experience using AI for automated content generation and editorial optimization.
- Proficiency with Confluence/JIRA, Git & GitHub, HTML, CSS, and JavaScript.
- Thorough understanding of the Document Development Life Cycle (DDLC) and its integration within the SDLC and Agile methodologies.
- Strong analytical skills with the ability to thrive in a fast-paced environment with evolving requirements and conduct technical interviews to gather information.
Preferred Qualifications
- Prior experience in a Software-as-a-Service (SaaS) environment.
- Familiarity with creating developer-facing documentation for REST or .NET APIs.
- Experience in cross-functional, cross-geography product and content development teams.
- Proven ability to organize and structure complex installation and configuration guides for advanced systems.
What We Offer
- Work on mission-critical, high-impact systems used by leading global energy customers.
- A collaborative and innovative culture that fosters bold ideas and professional growth.
- Competitive compensation and comprehensive benefits.
- Continuous learning opportunities across modern technology stacks and oil and gas domain knowledge.
Company
Seven Lakes Technologies
Remote
Posted on Naukri