Application Support Engineer

Your Role and Responsibilities

As an Application Support Engineer at Accenture in Kolkata, you will play a vital role in our innovative projects. This position offers the opportunity to develop into a subject matter expert, independently driving solutions and actively contributing to team discussions. You'll leverage your advanced Dynatrace APM skills to enhance application performance and ensure operational excellence. Your responsibilities will include designing and coding applications according to established standards, guaranteeing that applications meet service level commitments, and analyzing, designing, building, and testing new components or improvements for existing modules. This includes developing robust reporting and analysis capabilities.

What You Bring to the Table

• Advanced proficiency in Dynatrace APM is essential for this role.
• Intermediate proficiency in Appdynamics APM is also required.
• A minimum of 1 year of experience in relevant application support or engineering skills.
• A Bachelor's Degree in a relevant field of study.

Desired Skills and Qualifications

• Advanced problem-solving abilities to tackle complex technical challenges.
• Intermediate knowledge of cloud technologies, enabling support for cloud-based applications.
• Expertise in application performance monitoring (APM) best practices.
• A strong understanding of the software development lifecycle (SDLC).
• Intermediate understanding of data analysis techniques for performance insights.