Application Support Engineer

As an Application Support Engineer at Accenture Bengaluru, you will serve as a software detective, providing dynamic support to identify and resolve issues within critical business systems. Your role involves collaborating with diverse teams to troubleshoot complex software challenges, ensuring seamless operation of essential applications.

Key responsibilities include:

• Acting as a Subject Matter Expert (SME) to guide and manage the team, making critical decisions.
• Engaging with multiple teams to provide solutions to immediate and cross-team challenges.
• Facilitating knowledge-sharing sessions to enhance team capabilities.
• Monitoring system performance and proactively addressing potential issues.
• Contributing to continuous process and system improvements.

Must-have skills include proficient Ab Initio experience. Good-to-have skills include data integration tools, ETL processes, SQL, and database management. This role requires 5 years of experience in Ab Initio and a 15-year full-time education qualification.