Application Developer

About the Role

As an Application Developer at Accenture, you will play a crucial role in designing, building, and configuring applications to meet specific business process and application requirements. This role demands a strong foundation in Java Enterprise Edition and a minimum of 3 years of professional experience. You will be instrumental in investigating and triaging internally reported issues across various platforms, providing detailed analysis, and transforming raw issue reports into engineering-ready specifications. Your responsibilities will include categorizing validated issues, identifying systemic patterns, and delivering regular reports on triage outcomes. Ensuring data privacy and security compliance for all user content, in accordance with platform standards, is paramount. You will also be expected to meet and exceed defined SLAs and KPIs.

Key Responsibilities:

• Investigate and triage internally reported issues across the platform's product portfolio, delivering confirmed reproduction status and log analysis with supporting evidence.
• Provide categorized analysis of validated issues, including classification (UI, functional, backend, performance, etc.) and distinction between bugs, feature requests, and product feedback.
• Transform raw issue reports into engineering-ready specifications with enhanced clarity, completeness, and actionable detail.
• Identify and report systemic or recurring issue patterns with analytical insights.
• Deliver regular reporting on triage outcomes, trends, root cause analysis, and recommendations for process optimization.
• Ensure data privacy and security compliance for all user content, in accordance with platform standards.
• Meet and exceed SLAs and KPIs as defined by the program.

Key Skills & Qualifications:

• Proficiency in Java Enterprise Edition.
• Minimum 3 years of experience in application development.
• Bachelors degree in computer science or related technical field.
• Shift Timings: Night Shift, 10 PM to 7 AM.
• Minimum 1-2 years of experience in debugging, troubleshooting, or technical workflows.
• Proficiency in querying structured data (e.g., SQL), log analysis tools, and dashboard creation.
• Familiarity with client-server architectures, APIs, and backend systems.
• Experience with JSON parsing, regex, and light scripting (e.g., Python).
• Ability to interpret and validate API functionality and request/response payloads.
• Exposure to metrics and dashboard tools to support data-informed triage.
• Understanding of priority/severity frameworks and classification schemas.
• Prior exposure to triaging infrastructure or algorithmic issues (ranking, backend performance).
• Understanding of A/B testing mechanisms and their impact on product reliability.
• Understanding of GenAI concepts (prompt engineering, LLM behavior, model evaluation) and popular GenAI tools (ChatGPT, Claude, Gemini, etc.).
• Ability to work in a fast-paced environment.

Good to have skills:

• Microsoft SQL Server
• Python (Programming Language)
• C++ Programming Language

Educational Qualification: 15 years full time education