Application Analyst I

About the Role

We are recruiting for an Application Systems Analyst to provide technical support for business applications including Accela Automation and SaaS platforms. This role focuses on application administration, troubleshooting, requirements gathering, software development/maintenance, reporting, and end-user training.

Key Responsibilities

• Provide day-to-day configuration, administration, and troubleshooting for DSEM's primary business applications (Accela Automation & SaaS platforms).
• Collaborate with internal staff and external vendors to implement system updates, configure parameters, maintain scripts, and resolve issues.
• Assist in end-user support/training to ensure technology adoption.
• Evaluate existing systems/workflows by collaborating with team leaders.
• Gather, define, and document business requirements, specifications, and project schedules.
• Analyze software requirements for internal/external stakeholders.
• Write, test, debug, and maintain applications, scripts, reports, and dashboards.
• Utilize SQL for database querying, scripting, data extraction, and report generation to ensure system integrity.
• Apply basic C# knowledge to maintain custom integrations and software modifications.