Tata Consultancy Services•1h ago
Indeed
Administrator
Chennai, Tamil Nadu
Senior Level
Full Job Description
Key Responsibilities
Advanced Support & Escalations
- Act as the final escalation point for critical ZIA, ZPA, and ZDX incidents.
- Perform deep packet inspection, traffic flow analysis, and complex RCA.
- Lead resolutions for network latency and performance issues, application access failures, and global user experience degradation.
- Interface directly with Zscaler Engineering and TAC for advanced cases.
Security Architecture & Zero Trust
- Design and implement Zero Trust Architecture using ZPA, focusing on application segmentation, least-privilege access, and connector placement strategy.
- Architect and manage SSL inspection at scale, advanced DLP and CASB strategies.
- Lead migration initiatives from legacy VPN to ZPA and from on-prem firewalls to ZIA FWaaS.
Automation & Optimization
- Design and implement automation using Zscaler APIs, Python, or Bash scripting to automate policy provisioning, reporting and analytics, and user and application onboarding.
- Drive performance and scalability improvements across environments.
Infrastructure & Cloud Integration
- Architect and manage ZPA App Connector deployment (HA, scalability, cloud/on-prem) and ZCC rollout strategies across OS platforms.
- Lead security integration across AWS, Azure, and GCP, and provide design inputs for hybrid and multi-cloud security models.
Leadership & Mentorship
- Mentor and guide L2/L2.5 engineers.
- Review designs, policies, and troubleshooting approaches.
- Participate in security roadmap planning and leadership discussions.
Required Skills & Qualifications
- 7–10 years in network and security engineering.
- 4–6+ years of deep expertise in ZIA, ZPA, and ZDX.
- Expert-level knowledge of TCP/IP, DNS, HTTP/S, SSL/TLS inspection and PKI, and authentication protocols (SAML, SCIM, OAuth).
- Strong scripting and automation skills (Python preferred).
- Proven experience with firewall migrations and cloud security architectures.
- Zscaler Certified Professional (ZCP) or higher is strongly preferred.
Company
Tata Consultancy Services
Chennai, Tamil Nadu
Posted on Indeed