Transformation Program Manager
Qualifications
Experience Level: Senior Level
- A combined minimum of 10 years of higher education and work experience, including a minimum of 7 years of project management experience; master's degree is a plus
- Proven experience managing large-scale business or digital transformation programs within complex, cross-functional organizations
- Expertise in program and portfolio management, including governance, reporting, and performance measurement
- Experience in business process improvement, change management, or operational excellence methodologies
- Proficiency with personal computers as well as pertinent software packages
Full Job Description
Delaware North, a prominent hospitality and food service company, is seeking a dedicated Full-Time Transformation Program Manager to join their team in Buffalo, NY. This pivotal role will spearhead enterprise-wide business transformation initiatives, focusing on driving strategic growth, enhancing operational efficiency, and fostering organizational agility through the successful execution of critical transformation programs. The ideal candidate will partner with executive leadership to establish clear objectives, define success metrics, and translate strategic goals into actionable roadmaps. Responsibilities include overseeing program governance, managing cross-functional alignment, and identifying opportunities for process optimization and innovation. This position is crucial for shaping the future direction and operational excellence of Delaware North.
Company
Delaware North
Delaware North is a leading hospitality and food service provider, specializing in gaming and entertainment experiences. Headquartered in Buffalo, NY, the company operates across diverse sectors, deli...