Test Center Administrator
Qualifications
Experience Level: Entry Level
- High school diploma or equivalent required
- Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
- Must be 18 years of age to qualify
- Ability to communicate professionally and effectively with candidates and coworkers
- Ability to write detailed and accurate reports and correspondence
- Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
- Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
- Must be able to bend, stoop, and lift up to 40 pounds
- Ability to remain in a stationary position for extended periods of time while administering exams
- Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
Full Job Description
Join Prometric as a Test Center Administrator in Burlington, MA, and be the face of our organization. In this crucial part-time, onsite role, you will be responsible for ensuring the integrity and security of testing environments. Your duties will include verifying candidate identification, conducting security checks, diligently monitoring candidates during exams, and upholding strict exam integrity standards. You'll also manage test center security and materials, report and resolve candidate issues promptly, and ensure every candidate has a fair and comfortable testing experience. This role requires flexibility in scheduling to align with Prometric's operational days and involves representing Prometric's vision, mission, and values.
Company
Prometric
Prometric is a leading global provider of innovative technology-enabled testing and assessment solutions. Serving organizations, academic institutions, and government agencies worldwide, Prometric del...