Test Center Administrator
Qualifications
Experience Level: Entry Level
- High school diploma or equivalent required
- Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
- Must be 18 years of age to qualify
- Ability to communicate professionally and effectively with candidates and coworkers
- Ability to write detailed and accurate reports and correspondence
- Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
- Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
- Must be able to bend, stoop, and lift up to 40 pounds
- Ability to remain in a stationary position for extended periods of time while administering exams
- Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
Full Job Description
Join the Prometric team as a Test Center Administrator (FT) in Houston, TX. In this vital role, you will be the primary point of contact for candidates, ensuring a professional and secure testing environment. Your responsibilities include verifying candidate identification, diligently monitoring exams, and upholding strict test center policies to guarantee the integrity of every assessment. You'll also maintain the security of the test center and its materials, resolve candidate issues promptly, and ensure a fair and comfortable experience for all. This position requires flexibility in scheduling and a commitment to representing Prometric's vision, mission, and values.
Company
Prometric
Prometric is a global leader in providing advanced technology-enabled testing and assessment solutions. We partner with organizations, academic institutions, and government agencies worldwide to deliv...