Team Lead - Customer Service
Qualifications
Experience Level: Mid Level
- High School Diploma or equivalent
- 2 to 4 years in Retail Sales
- Ability to calculate figures and amounts such as discounts, commissions, and percentages
- Ability to read and analyze certain reports
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
- Ability to conduct meetings and presentations to groups
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
- Demonstrated strong interpersonal skills
- Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
- Constantly stand and/or walk during shift
Full Job Description
Join Bass Pro Shops, a premier outdoor gear and apparel retailer, as a Team Lead for Customer Service in Manteca, CA. This role offers the opportunity to lead and inspire a team, ensuring exceptional customer experiences and contributing to departmental success. You will provide daily guidance to associates, uphold high customer service standards, and play a key role in achieving departmental sales and operational objectives. This full-time, onsite position is perfect for experienced retail professionals looking to advance their careers in the exciting world of outdoor recreation.
Company
Bass Pro Shops
Bass Pro Shops, a cornerstone of the Great American Outdoors Group, invites you to embark on your next adventure. Discover an unparalleled selection of gear for fishing, boating, hunting, camping, and...