Supervisor

Northwell Health seeks a dedicated Supervisor for Patient Access Services in Riverhead, NY. This vital role involves overseeing the daily operations of hospital access services departments, including staff supervision, ensuring regulatory compliance, and driving operational quality improvements while upholding a high standard of customer service. You will lead a team, guide them towards achieving departmental objectives, and manage the day-to-day aspects of hospital billing, registration, admitting, and office management. Responsibilities include hiring, training, performance evaluations, managing payroll and work schedules to ensure adequate coverage, and collaborating with clinical personnel for authorizations and insurance company liaison. This position is crucial for maintaining workflow efficiency, quality, accuracy, and patient satisfaction, as well as monitoring registrations for quality assurance and responding to stakeholder concerns. We encourage recommendations for procedural and system changes to enhance operational quality and efficiency, with active participation in process improvement projects being a key aspect of this full-time, onsite role.