Senior Manager of Fraud Prevention
Qualifications
Experience Level: Senior Level
- Bachelor's Degree or 5-8+ years of experience in the chargeback landscape
- Deep understanding of the financial services payment landscape, including card network (Visa/Mastercard/Amex) rules for chargebacks, reason codes, representment best practices, and industry best practices
- Thorough knowledge of applicable regulatory requirements, such as Regulation Z
- Experience managing dispute workflows across multiple processors or payment platforms
- Ability to develop and present clear remediation plans
- Strong analytical skills with the ability to translate data into action
- Experience handling international transactions
- 3+ years of experience as a Manager and/or managing people
Full Job Description
Topstep, a prominent financial organization based in Chicago, IL, is actively seeking a Senior Manager of Fraud Prevention - Chargebacks. This critical role is instrumental in safeguarding the financial well-being of our traders and the company. The position involves comprehensive oversight of the chargeback dispute process, leading a dedicated team, and fostering strong collaborations with various internal and external stakeholders to continuously enhance our fraud prevention strategies and protect our financial ecosystem.
Company
Topstep
Topstep is a leading financial organization dedicated to empowering resource traders. We provide a dynamic environment for individuals to develop their skills and learn within the competitive trading ...