Always Best Care Senior Services•1h ago
Career Pages
Scheduling Admin.
Memphis, TN
Full Time
Mid Level
15-15.50
N/A
N/A
N/A
Qualifications
7/7 matched
Experience Level: Mid Level
- 2+ years of office or administrative experience
- Strong leadership mindset with excellent organizational skills
- Assertive, professional communicator comfortable with difficult conversations
- Ability to think forward and make sound decisions quickly
- Availability to work days, evenings, and weekends as needed
- Valid driver's license and reliable transportation required
- Ability to deal tactfully and professionally with personnel, clients, family members, visitors, agencies and general public
Full Job Description
Always Best Care Senior Services in Memphis, TN, is seeking a highly motivated and detail-oriented Scheduling Administrator to expertly manage and optimize complex caregiver schedules within our fast-paced home care environment. This pivotal role demands strong leadership and decisive judgment to ensure exceptional client satisfaction and foster robust caregiver retention. If you thrive on dynamic challenges and possess a passion for supporting seniors, we encourage you to apply.
Key Responsibilities:
- Maintain and adapt dynamic schedules with numerous interdependent components.
- Ensure precise matching of caregivers to clients based on location, skills, and specific needs.
- Communicate effectively and professionally with both caregivers and clients, addressing concerns and providing clear information.
- Proactively identify potential scheduling conflicts and resolve issues before they impact service delivery.
- Employ persuasive and motivational techniques to secure caregiver coverage for shifts when necessary.
- Provide essential support to daily operations, demonstrating strong follow-through and a commitment to accountability.
Qualifications:
- A minimum of 2 years of experience in an office or administrative capacity.
- A demonstrated strong leadership mindset coupled with outstanding organizational skills.
- An assertive and professional communication style, comfortable leading challenging conversations.
- Proven ability to think ahead, anticipate needs, and make sound, rapid decisions.
- Flexibility to work varied shifts, including days, evenings, and weekends, as required by operational demands.
- A valid driver's license and access to reliable transportation are mandatory.
- The capacity to interact tactfully and professionally with personnel, clients, their families, visitors, external agencies, and the general public.
Preferred Skills:
- Prior experience in healthcare or home care scheduling is a significant advantage, though not strictly required.
Company
Always Best Care Senior Services
Since 1996, Always Best Care has been a trusted provider of non-medical in-home senior care services and expert assisted living placement guidance in Memphis, TN, and surrounding areas. We are dedicat...
Memphis, TN
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