Product Owner I

TD, a leading global financial institution headquartered in Wilmington, DE, is seeking a Product Owner I. This role is crucial for ensuring development teams deliver customer-focused product increments that create significant value. The Product Owner I will align with other Product Owners and senior management to champion a clear product vision. Key responsibilities include creating and meticulously maintaining a prioritized product backlog, actively managing and resolving delivery blockers, and continuously analyzing customer feedback to optimize product value and delivery processes. This position requires a deep understanding of Agile principles, including transparency, collaboration, and engagement, to foster a positive and productive work environment. The Product Owner I will act as a subject matter expert, applying sound product expertise and knowledge of Agile/Scrum methodologies to develop solutions that align with the enterprise sub-function’s or business line’s overarching strategy. This role involves interpreting complex business challenges, recommending best practices for product and process improvement, and leading cross-functional understanding within their specialty. The Product Owner I will solve complex problems, develop innovative solutions, and exercise sophisticated analytical thought to make informed judgments. They will significantly impact the achievement of sub-function or business line objectives. This role demands clear communication of complex concepts, translating them into compelling business contexts and advice, and influencing increasingly senior stakeholders. The Product Owner I will work autonomously as a lead and mentor others within their area of expertise. They will partner with senior management to support the delivery of the product vision, continuously re-prioritizing user stories to maximize customer or end-user value. Regular alignment with senior management on the product delivery roadmap, Minimum Marketable Features (MMF), Minimum Viable Products (MVP), and release cadence is essential. Performance analytics will be reviewed to recommend and champion strategies for enhancing the customer or end-user product experience. Participation in scrum or Kanban events, such as stand-ups and retrospectives, is expected, with opportunities to share new ideas for improving product value or delivery efficiency with leadership. Proactive engagement with business process partners is required to ensure customers or end-users are prepared for application changes and to establish Day 2 operational processes. The Product Owner I will oversee user story design, development, and completion, accepting or rejecting user stories based on the agreed-upon Definition of Done and Acceptance Criteria. They will manage delivery initiatives, potentially overseeing multiple development team backlogs, and proactively raise issues impeding efficient customer-focused increment delivery. Defect management and prioritization are key responsibilities, along with adherence to enterprise frameworks and methodologies. Continuous strategic alignment with senior management and feedback provision are critical. Development team and stakeholder feedback will be integrated into backlog management, facilitating discussions among stakeholders with competing priorities. Understanding the internal business and technical environment, and proactively defining, aligning, or integrating with relevant stakeholders and shared services is paramount. The Product Owner I will lead the submission and discussion of Quarterly Business Reviews (QBRs) for their product and proactively manage business stakeholders to obtain necessary inputs for product development. Monitoring the regulatory environment and partnering with senior management to adapt product strategy as needed is crucial. Active coordination and engagement in risk, quality, and business testing management are expected. The Product Owner I is empowered to make product delivery decisions, escalating to senior management when appropriate. Clear communication to business, technology, and senior management regarding product changes and backlog priorities is a core function. They will serve as the single point of escalation for the development team, providing guidance and decisioning. Collaboration with peers to reinforce Agile processes and compilation of performance metrics for relevant stakeholders are important. Defining Objectives and Key Results (OKRs) in partnership with various stakeholders across the organization is a key task. Protecting the organization's interests by identifying and managing risks, and escalating non-standard, high-risk activities is essential. Staying informed about emerging issues, trends, and evolving regulatory requirements and assessing potential impacts is required. Maintaining a culture of risk management and control, supported by effective processes aligned with the risk appetite, is a core expectation. Full participation in team activities, fostering a positive work environment that promotes service, quality, innovation, and teamwork, and ensuring timely communication are vital. Support for team development, tracking team performance metrics, and providing ongoing coaching are part of the role. Thought leadership and industry knowledge within the product area, and participation in knowledge transfer within the team and business area are encouraged. Working cohesively with the Scrum Master to reinforce Agile processes is expected. Engagement in personal performance management and development activities, including cross-training within the team, is also a component. Keeping others informed about delivery status and relevant information is key. Contributing to team skill and capability development through mentorship, knowledge sharing, and leveraging best practices is valued. Leading, motivating, and developing relationships with internal and external business partners and stakeholders to build productive working relationships is important. Contributing to a fair, positive, and equitable environment that supports a diverse workforce is a core value. Acting as a brand ambassador for the business area and the bank, both internally and externally, is also a responsibility.